Accounts Receivable Assistant

This is a fully remote position, open to applicants in Malaysia.

📋 Description

• Deliver daily operational assistance to the Accounts Receivable Manager in areas such as billing, collections administration, cash allocation, member inquiries, reconciliations, and accounts receivable reporting.

• Aid in the daily functions of accounts receivable, which includes managing invoicing, following up on collections, allocating cash, and resolving member inquiries.

• Offer Mandarin language support for member communications regarding invoices, payment statuses, remittance details, outstanding balances, and collection follow-ups.

• Assist in ensuring timely and accurate billing for global memberships and services.

• Keep track of assigned debtor balances and aging reports, send reminders as per established processes, and escalate overdue or high-risk accounts when necessary.

• Apply and reconcile receipts to customer accounts and invoices, and investigate any unapplied cash.

• Support members with payment inquiries related to bank details, remittance advice, and local payment issues.

• Maintain precise documentation and correspondence records for Accounts Receivable.

• Assist with month-end activities related to Accounts Receivable.

• Help in the preparation of regular accounts receivable reports.

• Collaborate with other departments to efficiently resolve member billing and payment issues.

• Contribute to process enhancement by identifying recurring issues and supporting data accuracy.

⛳️ Requirements

• Proficient in both Mandarin and English communication.

• Experience in accounts receivable, credit control, billing, collections, cash application, or a related finance operations position.

• Exceptional attention to detail and accuracy when managing invoices, customer accounts, receipts, reconciliations, and related documentation.

• Solid working knowledge of Excel and confidence in using finance, ERP, CRM, or billing systems.

• Clear, professional communication style focused on member needs.

• Strong organizational abilities, capable of managing multiple priorities, deadlines, and member queries across various time zones.

• Understanding of basic internal controls, audit evidence, and the significance of maintaining accurate records.

🏝️ Benefits

• Flexible work arrangements.

• Professional development opportunities.