Accounts Receivable Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee all organization-wide collection initiatives and prioritize activities based on aging risk and payment trends.

• Monitor the aging of receivables, reach out to customers regarding overdue balances, and address payment disputes.

• Document collection efforts and escalate significant collection risks to the Finance Leadership team.

• Analyze AR aging reports and devise recovery strategies for overdue accounts.

• Track collection metrics and generate reports on AR aging, collections, and receivables.

• Provide Finance Leadership with updates and recommendations regarding collections and customer account performance.

• Assist with month-end closing, revenue accrual analysis, audit requests, and reporting for the close.

• Conduct AR meetings with site leadership and collaborate with sites to address customer payment issues.

• Maintain relationships with customer Accounts Payable contacts and internal stakeholders.

• Oversee billing operations, ensuring accuracy and timely production and delivery of invoices.

• Supervise, mentor, and develop members of the Accounts Receivable team.

• Set performance objectives and monitor staff workload and performance.

• Document and cross-train essential AR processes to ensure business continuity.

• Provide hands-on assistance with collections, billing, reconciliations, and customer account management as needed.

⛳️ Requirements

• A Bachelor's degree in Accounting, Finance, Business Administration, or a related field is required, or an equivalent combination of education, training, and relevant experience.

• At least 5 years of experience in Accounts Receivable, Collections, or Revenue Cycle.

• A minimum of 2 years in a supervisory role.

• Proven experience in managing collections, aging reports, and customer account relationships.

• Proficient in preparing AR reports and performance metrics.

• Familiarity with ERP and customer relationship management systems.

• Strong understanding of collections and accounts receivable processes.

• Advanced skills in Microsoft Excel.

• Experience with Sage, Intacct, and Salesforce is a plus.

• Excellent leadership and customer relationship skills.

• Strong communication and negotiation capabilities.

• Ability to solve problems and adapt to changing situations.

• Capacity to manage multiple priorities and meet deadlines effectively.

• A commitment to the organization's mission, as well as to diversity, equity, and inclusion.

🏝️ Benefits

• Medical, dental, and vision insurance.

• Company-funded life and disability insurance.

• Generous paid time off policy.

• 10 company-paid holidays.

• Soft Close between Christmas and New Year’s.

• 403(b) retirement savings plan with company match.

• Communications allowance.

• Focus Fridays.

• Flexible work arrangements.