Accounts Receivable Clerk

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Initiate outbound calls to inform clients about unpaid invoices.

• Utilize the Salesforce platform to send emails regarding invoicing, late fees, and payment reminders to clients.

• Generate and distribute invoices on the first business day of each month.

• Handle 15-20 inbound calls daily to assist clients with billing questions.

• Address client email inquiries related to billing.

• Resolve cases assigned to the Finance Department.

• Process automated payments for clients using Stripe.

• Oversee the procedure for referring delinquent clients to a collection agency.

• Scan checks and allocate them to the correct accounts in Salesforce.

• Monitor incoming ACH transactions and apply the amounts to the right accounts in Salesforce.

• Restrict access to the portal for delinquent clients and restore access once outstanding invoices are settled.

• Manage client deposits through checks, ACHs, and processing automatic payments.

• Foster a direct and positive relationship between the community and the company.

⛳️ Requirements

• Previous experience in a Finance or Billing Department is preferred.

• Familiarity with Salesforce or other CRM tools is advantageous.

• Proficient understanding of G-Suite and Microsoft Office applications.

• Capacity to maintain regular and punctual attendance.

• Ability to quickly adapt to new software and use systems accurately while being a natural problem solver focused on creating solutions.

• Capability to work independently while recognizing the importance of collaboration.

• Excellent verbal and written communication skills, with the ability to tailor communication styles to different audiences.

• Accountability for departmental and organizational metrics, data, and deadlines.

• Quick adaptability, process-oriented mindset, and strong attention to detail.

• Commitment to demonstrating and promoting non-negotiable integrity and respect for individuals in a trusting environment.

• Dedication to lifelong learning, encouraging others, and continuously improving both technically and interpersonally to perform at a high level of competency.

• Ability to foster a positive relationship between the community and the company.

• MUST be willing to work in the US Timezone.

• Knowledge of Sage Accounting software is a plus.

🏝️ Benefits

• Join Our Dynamic Team: Experience our fun, inclusive, innovative culture that values your unique contributions and supports your professional growth.

• Embrace the Opportunities: Seize daily chances to learn, innovate, and excel. Make a real impact in your field.

• Limitless Career Growth: Unlock a world of possibilities and resources to propel your career forward.

• Fast-Paced Thrills: Thrive in a high-energy, engaging atmosphere. Embrace challenges and reap stimulating rewards.

• Flexibility, Your Way: Enjoy the freedom to work from home or any location of your choice. Create your ideal work environment.

• Work-Life Balance at Its Best: Say goodbye to stressful commutes and hello to quality time with loved ones. Achieve a healthy work-life integration to perform at your best.