Accounts Assistant

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Follow up on overdue invoices using various communication methods such as phone and email.

• Professionally reach out to customers to secure payment commitments and address account inquiries.

• Accurately process customer payments and allocate receipts within the internal systems.

• Keep customer account records updated at all times.

• Provide assistance with accounts receivable administration and reporting tasks.

• Reconcile payment information and aid in the verification of deliveries and invoices.

• Escalate any unresolved payment issues as necessary.

• Work in cooperation with internal teams to ensure precise customer billing and effective account management.

• Carry out general finance and administrative support tasks as required.

⛳️ Requirements

• Prior experience in Accounts Receivable, Collections, Credit Control, or a comparable accounting support position.

• Confidence in making outbound calls and following up with customers about their payments.

• Excellent spoken and written English communication abilities.

• A professional, courteous, and customer-centric approach.

• Solid understanding of accounting and bookkeeping principles.

• Familiarity with accounting, ERP, or finance systems.

• Strong attention to detail and organizational capabilities.

• Capacity to work independently and handle multiple priorities effectively.

• Nice to Have

• Experience assisting Australian businesses.

• Background in wholesale, distribution, logistics, or FMCG sectors.

• Knowledge of invoice reconciliation and payment allocation processes.

🏝️ Benefits

• Comprehensive training and development opportunities.

• Supportive and inclusive work environment.

• Competitive salary and performance-based incentives.

• Opportunities for career advancement.