Account Specialist/Manager

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Expertly overseeing Amazon accounts to guarantee smooth operations.

• Collaborating with the Senior Marketing Analyst and Head of Strategy to achieve company KPIs.

• Monitoring and maintaining overall account health metrics.

• Keeping an eye on and addressing listing hijackers.

• Escalating and resolving issues through Brand Registry.

• Troubleshooting and resolving challenges within Seller Central.

• Managing and upkeeping product listings.

• Conducting keyword research to uncover ranking and growth opportunities.

• Creating and optimizing listings, including titles, bullet points, and backend keywords.

• Writing and refining listing copy to enhance visibility and conversion rates.

• Overseeing shipment creation, inventory tracking, and coordination of inbound logistics.

• Providing weekly and monthly performance reports featuring key trends and insights.

• Preparing client-facing reports with clear recommendations and action steps.

• Assisting with administrative and ad hoc tasks as required.

⛳️ Requirements

• Minimum of 2 years of experience in the eCommerce industry.

• At least 2 years of experience in Amazon Account Management, preferably in an agency environment.

• Proficient in Excel and/or Google Sheets.

• Hands-on experience with Helium 10 for keyword research.

• Strong problem-solving and troubleshooting abilities.

• Willingness to work night or graveyard shifts.

• Familiarity with Amazon PPC, business reports, and sales performance data is a plus.

• Experience using DataDive for keyword research and listing optimization is a bonus.

🏝️ Benefits

• Flexible work hours.

• Options for remote work.