Account Specialist

This is a fully remote position, open to applicants in Pennsylvania.

📋 Description

• The Account Specialist plays a crucial role in providing expertise in welding processes through a strong technical knowledge of filler metals and welding equipment, aimed at defending and expanding business within strategic end-user accounts.

• Serve as a consultant for the field sales team by offering the technical insights required to secure business during the account planning phase.

• Promote growth by presenting ITW solutions that create customer value through documented enhancements in weld processes.

• Collaborate with ITW welding sales personnel to pinpoint and support significant end-user conversion opportunities while safeguarding key accounts.

• Partner with ITW Welding resources and relevant channel partners to formulate strategies that align value propositions with customer needs and opportunities.

• Identify, assess, and prioritize ITW welding opportunities by understanding corporate account culture and key decision-makers.

• Conduct a comprehensive analysis of the account profile and disseminate information for all ITW product families.

• Establish an effective production baseline and validate ITW solutions for ROI justification.

• Build professional credibility and position ITW as a strategic partner while fostering relationships with plant-level management, engineering, production, decision-makers, coaches, and influencers throughout the plant.

• Collaborate closely with CAM and regional resources to create and maintain account plans and assist in presenting annual contribution reports.

⛳️ Requirements

• A bachelor's degree or equivalent experience with at least 5 years in welding technical manufacturing or sales.

• Extensive knowledge of ITW’s complete range of products, including welding equipment, filler metal, guns, fume extraction, automation, and safety products, as well as their applications in a manufacturing setting.

• Proven ability to analyze specific account needs to develop and execute a strategic plan for business growth.

• In-depth understanding of the business dynamics within the welding industry and technical competence in the latest welding and automation technologies.

• Strategic selling capabilities with a strong command of value-added sales techniques.

• Ability to navigate ambiguity and thrive within a matrix organizational structure.

• A demonstrated history of exceptional organizational, planning, and negotiation skills, along with outstanding verbal and written communication.

• Strong business and financial acumen, particularly in understanding manufacturing processes and ITW's Toolbox or process improvement methodologies.

• Highly motivated and results-driven, with the capacity to work independently and collaboratively in a team environment, adapting to change while consistently meeting deadlines and providing excellent follow-through.

• Proficient PC skills and aptitude.

• Intermediate proficiency in MS Office applications (Word, Excel, and PowerPoint) and familiarity with Customer Relationship Management (CRM) systems (Salesforce.com).

• Willingness to travel overnight up to 50% of the time.

🏝️ Benefits

• Generous Retirement Benefits – 401(k) match PLUS an additional retirement contribution to assist you in planning for the future.

• Paid Time Off – 11 paid holidays, 5 sick days, and vacation time to prioritize what matters most.

• Company-Paid Insurance – Life, AD&D, Short-Term & Long-Term Disability insurance to provide you with peace of mind.

• Family-Friendly Benefits – 4 weeks of paid parental leave and adoption reimbursement to support your family journey.

• Education Assistance – tuition reimbursement because we are committed to investing in your personal and professional growth.