Account Specialist

This is a fully remote position, open to applicants in Minnesota.

📋 Description

• Serves as the primary liaison for designated customers, fostering strong and collaborative relationships.

• Comprehends essential elements of the business agreements with each customer.

• Creates and implements account plans that address the product, color, and service requirements of the customer.

• Understands and effectively communicates the values and advantages of Axalta's products, colors, and services.

• Proactively follows up on issues in a timely manner and identifies opportunities for process improvements to eliminate obstacles faced by the customer.

• Prioritizes tasks effectively and contributes to the regional team’s goals regarding revenue, profitability, customer retention, and distributor management with a strong sense of urgency.

• Maintains precise account information and contact details in SalesForce (SFDC).

⛳️ Requirements

• Bachelor’s degree and/or a minimum of 3-5 years of experience in the Automotive Refinish industry.

• In-depth knowledge of the collision repair, commercial transportation, and industrial business landscape, as well as distribution fundamentals.

• Familiarity with Axalta’s core product lines and the fundamentals of repair shop operations.

• Capability to identify customer needs and respond swiftly to resolve issues using a collaborative approach.

• Self-motivated and able to work efficiently in unstructured and autonomous environments.

• Proficient computer skills, with strong capabilities in MS Office (Word, Excel, PowerPoint).

• Must be willing and able to travel up to 50% of the time.

🏝️ Benefits

• Health insurance

• Paid time off