Account Specialist 4

This is a fully remote position, open to applicants in Virginia.

📋 Description

• Promote Red Hat's services and solutions by utilizing customer business needs to develop distinctive technical offerings centered on AI, Virtualization, Automation, and Containers.

• Achieve annual contract value (ACV) targets for Red Hat Consulting, Training, and Technical Account Management.

• Expand territory through collaboration with internal field sales, alliances, and partner programs.

• Design and execute high-impact technical and business solutions for clients, with a particular emphasis on middleware technologies like Red Hat OpenShift.

• Provide precise forecasts for revenue and bookings within the territory.

• Oversee revenue and booking objectives across various practices while achieving margin and utilization targets.

• Ensure successful project execution through Change Management, Planning, and Governance meetings with clients.

• Coordinate with customer managers overseeing consultants to promote teamwork.

• Sell and manage intricate, multi-product solutions utilizing Red Hat Technical Decision Point and Services Delivery Frameworks.

• Increase the revenue base on a quarterly basis.

• Handle escalations autonomously.

• Assist in negotiating master services agreements and statements of work with customers and the legal department.

⛳️ Requirements

• Familiarity with technical or business consulting practices.

• Background in Banking or Financial Services is advantageous.

• Experience in project delivery.

• Knowledge of internal or external sales processes and providing a services-oriented approach to sales teams and Financial Services clients.

• Capability to architect sophisticated solutions using multiple offerings and technologies to achieve desired business outcomes.

• Experience managing extensive customer programs, solutions, or territories.

• Exceptional presentation skills demonstrated through presentations at customer meetings.

• Understanding of application development or cloud solution creation and delivery.

• Experience with cross-functional collaboration within a software company or similar environment.

• Must be a resident of a state where Red Hat is authorized to operate.

🏝️ Benefits

• Comprehensive medical, dental, and vision coverage.

• Flexible Spending Account for healthcare and dependent care.

• Health Savings Account associated with a high-deductible medical plan.

• Retirement 401(k) plan with employer matching.

• Paid time off and holidays.

• Paid parental leave programs for all new parents.

• Leave benefits including disability, paid family medical leave, and paid military leave.

• Employee stock purchase plan.

• Family planning reimbursement.

• Tuition reimbursement.

• Transportation expense account.

• Employee assistance program.