Account Project Coordinator

This is a fully remote position, open to applicants in South Africa.

📋 Description

• Coordinate project activities, timelines, milestones, and deliverables.

• Assist Project Managers in fostering client relationships and communications.

• Organize and facilitate project meetings, create agendas, and document notes from meetings.

• Monitor project progress and provide regular updates on status to stakeholders.

• Identify and manage project risks, issues, and dependencies, escalating concerns when necessary.

• Maintain comprehensive project documentation, reports, and client records.

• Collaborate with Sales and Technical teams effectively.

• Aid in tracking budgets, invoicing, and resource allocation.

• Ensure client inquiries and requests are handled swiftly and professionally.

• Promote process enhancements to improve project delivery and client satisfaction.

• Serve as a liaison between business needs and technical execution by gathering requirements and translating them into technical specifications.

• Create Scope of Work documents detailing deliverables, timelines, and pricing.

• Assist with scope adjustments and facilitate smooth project transitions.

⛳️ Requirements

• A Bachelor’s degree in Business Administration, Project Management, Marketing, Communications, or a related discipline.

• Over 3 years of experience in project coordination, account management, client services, or a similar role.

• Strong organizational skills and effective time management abilities.

• Exceptional verbal and written communication capabilities.

• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).

• Capability to manage multiple projects and priorities concurrently.

• Familiarity with project management tools such as Jira or Microsoft Project is an advantage.

• Keen attention to detail and strong problem-solving skills.

• Customer-oriented mindset with outstanding relationship-building abilities.

• Ability to thrive in a fast-paced work environment.

• Experience in supporting client-facing projects and collaborating with cross-functional teams.

• Understanding of project management methodologies such as Agile or Waterfall.

🏝️ Benefits

• Flexible benefit options from Day 1, including healthcare.

• Employer-matched retirement savings.

• Generous Paid Time Off (PTO) policy.

• Employee Referral Program bonus.

• Fully remote, in-office, and hybrid work opportunities available across North America, South Africa, and Europe.

• Opportunities for growth and talent development.