Account Manager – UK/Continental Europe

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• You will act as the main commercial liaison for clients within your designated territory, nurturing and enhancing relationships with current customers while proactively seeking out and cultivating new opportunities.

• Your role will involve effective listening, posing pertinent questions, and presenting our core product offerings tailored to the specific needs of customers to foster adoption, growth, and awareness within our target market segments.

• Additionally, you will contribute significantly by collecting and channeling customer feedback into the organization, assisting in the prioritization of new features, product enhancements, and facilitating the launch of new products as they proceed through commercialization.

• Your daily responsibilities will revolve around managing the entire sales cycle for your territory. This encompasses converting your active sales funnel, expanding it through prospecting and lead qualification efforts, and consistently updating your pipeline and forecast in the CRM.

• You will develop territory business plans that align with our commercial strategy, negotiate, and assist in drafting, reviewing, and executing specialized customer agreements.

• Effective collaboration and communication with product management, marketing, and customer success teams are crucial to this position.

⛳️ Requirements

• A minimum of 3 to 5 years of direct sales experience within the synthetic DNA sector.

• A bachelor’s degree in a life science discipline (such as biology, molecular biology, immunology, biochemistry, genetics/genomics, genome engineering, etc.); a graduate degree is advantageous.

• A self-driven team player who is goal-oriented, focused, and willing to engage in activities that have a direct or indirect impact on their role.

• We are looking for candidates who excel in fast-paced, rapidly changing synthetic biology markets and enjoy a dynamic work environment.

• Proven organizational, time management, written, and verbal communication skills are essential.

• Candidates should reside in the UK or continental Europe, with access to reliable transportation methods (air/train) to support travel up to 50% of the time.

• A strong technical understanding of synthetic biology-mediated applications is highly preferred.

• Proficiency in Office 365 tools, including PowerPoint, Excel, SharePoint, and Teams.

• Comfort and experience with both manual and software-assisted data entry, quoting, and CRM management (experience with Salesforce and Slack is a plus).

• A passion for fostering customer success while maintaining personal and professional integrity.

• Capable of efficiently resolving potential customer issues.

🏝️ Benefits

• Opportunities for professional development through company-sponsored training and workshops.

• Join a motivated and collaborative team that engages in team-building activities.

• Work in a multicultural environment alongside colleagues from over 25 nationalities.

• A career path that offers various advancement opportunities.