Account Manager, Russian Speaking

This is a fully remote position, open to applicants in Europe.

📋 Description

• Oversee and cultivate a portfolio of small to medium-sized iGaming clients.

• Serve as the primary contact for clients, managing daily communication, requests, and commercial negotiations.

• Establish robust relationships and maintain frequent contact across a relatively large number of accounts.

• Gain insight into each client's business, markets, and needs to uncover opportunities for additional growth.

• Enhance account performance through upselling, cross-selling, and promoting increased product usage.

• Track client activity and performance, spotting potential issues or opportunities at an early stage.

• Collaborate internally with technical, product, operations, and other relevant teams to efficiently address client requests.

• Assist clients with product updates, new releases, promotions, and various commercial initiatives.

• Keep accurate account details and ensure CRM records are consistently updated.

• Guarantee that client issues are addressed until resolution and maintain a consistently high service standard.

• Deliver regular updates and reports on account activity, performance, and commercial prospects.

⛳️ Requirements

• Prior experience in Account Management, Client Success, or a similar client-facing position within the iGaming sector.

• Fluency in Russian is mandatory.

• Strong proficiency in English, both written and verbal.

• Experience managing multiple client accounts concurrently, preferably in a B2B context.

• A commercial mindset with the capability to identify opportunities for expanding existing accounts.

• Exceptional organizational skills and the ability to prioritize effectively within a busy client portfolio.

• Proactive and comfortable working independently in a fully remote setting.

• Solid comprehension of the iGaming ecosystem and how B2B providers collaborate with online gaming operators.

• Must reside in Europe and be available to work on a contractor basis.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Flexible working hours and remote work opportunities.

• Access to career development and training programs.

• Opportunity to work in a dynamic and innovative industry.