Account Manager – Renewal Sales

This is a fully remote position, open to applicants in Arizona, +16 more states.

📋 Description

• Oversee contract renewals. You will assist schools in navigating their annual renewal processes, enhancing the Albert implementation over time while ensuring that selected implementations serve the best interests of the schools.

• Cultivate high-stakes relationships. Establish enduring relationships with school administrators founded on trust and broaden stakeholder networks.

• Create customized implementation strategies. Collaborate with school administrators to grasp their instructional objectives, technology landscape, and expectations. Partner with them to foster high levels of buy-in and product adoption among teachers.

• Track implementations. Establish reporting frameworks and insights to help educators and school administrators measure implementation success; leverage this data to advocate for successful implementations and propose necessary interventions.

• Plan and develop instructional support. Collaborate with administrators to organize teacher training, craft instructional plans, and facilitate technology change management for each school.

• Establish internal metrics. Assist various stakeholders within our organization in understanding the progress of our school implementations by curating feedback and data-driven insights.

• Aid internal product development. Incorporate customer feedback and instructional research into the development, design, and launch of product enhancements.

• Travel & Flexibility. This position necessitates a flexible approach to travel in support of our partners and company initiatives. • Frequency: Variable; ranging from zero to several trips each school year. • Activities: Travel may include exhibiting at conferences, providing on-site training (OPD), or assisting other teams at major events when additional support is necessary.

⛳️ Requirements

• Experience. A minimum of 1 year in software sales or account management in a similar role, combined with at least two years of secondary teaching experience.

• Alignment. You aspire to be an advocate and bring Albert to as many students as possible through sales. You have a profound connection to the education community and believe that tools like Albert can create a significant impact.

• Outstanding communication skills. You are an attentive listener, articulate, and highly persuasive; you effectively utilize data from various sources and leverage context to craft compelling narratives.

• Composure under pressure. You remain calm under stress and can quickly adjust; you focus and prioritize effectively in challenging situations.

• Determination. You set ambitious goals for yourself and rely on your high level of grit to achieve long-term success.

• Attention to detail and discipline. You take pride in maintaining good habits and ensuring accuracy in your work.

• A strong team player. You are eager to support your teammates, operate with best intentions, and drive the team towards collective success.

🏝️ Benefits

• Competitive salary. We maintain consistent pay bands, regardless of your location. For this role, the starting salary ranges from $70,000 to $80,000, depending on experience.

• Health, dental, and vision insurance. We provide a variety of options, including the top-tier Cigna PPO plan. The company covers 100% of our excellent base health plan (employees are responsible for the difference for more expensive plans) and 85% for vision and dental.

• Flexible Spending Account and Dependent FSA. Contribute pre-tax dollars for eligible medical expenses and dependent care costs.

• One Medical. We provide enrollment in One Medical to ensure all employees have convenient access to primary care.

• Paid parental leave. Parents are entitled to up to twelve (12) weeks of fully paid parental leave after completing one year of service.

• A 401k plan. Save for retirement with a fully managed plan that includes a 1% match.

• Flexible, guilt-free vacation policy. Enjoy guilt-free vacations with no strict limit. Most employees take 3-4 weeks off annually and are encouraged to take time away. This policy isn't a vague "unlimited" concept that discourages taking time off; we actively promote taking breaks.

• Half-day Fridays. We prioritize work-life balance and implement half-day Fridays each week.