Account Manager, Italy North

This is a fully remote position, open to applicants in Italy.

📋 Description

• Enhance and solidify our footprint in the designated territory;

• Foster and nurture relationships with established partners (tour operators, travel agencies, travel management companies, OTAs) to boost their performance;

• Partner with the sales team to pinpoint and expand opportunities within the territory;

• Engage with both existing and new partners to deliver system training;

• Position the brand in the travel industry through continuous product presentations and networking events;

• Resolve incident issues, ensuring partner support;

• Manage payment processes: supervise and guarantee accuracy in transaction processing;

• Allocate roughly 40%-50% of your work hours to business travel, including client meetings, industry events, and other business-related activities;

• Conduct market and competitive environment analyses;

• Provide regular detailed reporting via CRM and internal systems;

• Maximize and cultivate API agreements with both potential and existing partners.

⛳️ Requirements

• **Relevant Experience.** At least 3 years of proven experience in the complete sales life cycle, concentrating on business development and account management for B2B companies. Background in the travel, IT, or e-commerce sectors is an advantage;

• **Language Proficiency.** Fluent in Italian with Intermediate English skills;

• **Location.** Based in Lombardy, Italy;

• **Travel Requirements.** Willingness to travel up to 40%-50% of the time;

• **Car.** A vehicle is essential for business trips;

• **Analytical Skills.** Comfortable with data-driven decision-making, metrics analysis, and proficient with numbers, Excel, and dashboards;

• **Personal Qualities.** Proactive, ambitious, motivated, action-oriented, results-driven, enthusiastic about innovative technology, adaptable to a dynamic business environment, and a team player;

• **International Perspective.** Ability to understand and operate across diverse cultural contexts, aligning with ETG’s global reach;

• Experience with API technology agreements is a plus.

🏝️ Benefits

• Flexible work schedules and the option to work remotely.

• An ambitious and supportive team that is passionate about their work, values each other, and grows together.

• Internal programs for orientation and training, as well as the development of soft skills and leadership capabilities.

• Partial reimbursement for participation in external training sessions and conferences.

• Corporate English lessons: both group and individual classes, along with speaking clubs featuring colleagues from around the globe.

• Corporate discounts on hotels and travel services.

• MyTime Day Off - an additional non-working day without loss of pay.