Account Manager – Executive Accounts

This is a fully remote position, open to applicants in United States.

📋 Description

• Establish, nurture, and expand client relationships.

• Oversee advertising campaigns across search, display, social, and owned-and-operated digital/print media channels.

• Ensure clients meet and surpass marketing objectives through strategic campaign planning and data analysis.

• Act as the primary post-sales liaison for client inquiries and needs.

• Collaborate with sales teams to manage client relationships, foster rapport, ensure transparency, and achieve results.

• Anticipate client expectations, align objectives, and mobilize partner teams effectively.

• Maintain open lines of communication through weekly, monthly, and other performance evaluations.

• Clearly communicate media programs and formulate campaign strategies and implementation plans.

• Work together with sales and post-sales optimization teams on digital strategies and executions.

• Provide clients with guidance on current and upcoming marketing strategies.

• Ensure consistent marketing messaging across paid search, organic presence, display, social media, and owned-and-operated digital/print channels.

• Monitor daily campaign performance, analyze trends, facilitate performance discussions, and identify innovative advertising techniques.

• Coordinate and collaborate with backend support resources, digital solutions teams, and ad operations teams to fulfill client objectives.

⛳️ Requirements

• Bachelor's degree in general business, economics, finance, marketing, advertising, public relations, journalism, or English.

• 2+ years of hands-on experience in managing online/digital advertising campaigns.

• 3+ years of experience in client-facing service/account management roles.

• Certification in Google Ads & Google Analytics.

• Strong knowledge of both existing and emerging business marketing solutions.

• Proven expertise in customer relationship management.

• Proficiency in technologies and systems used for reviewing and advising on digital marketing campaigns.

• Advanced understanding of digital advertising campaigns, including search, display, marketing management systems, and traditional marketing.

• Strong technical abilities for recommending, assessing, modifying, and enhancing marketing campaigns.

• Familiarity with digital marketing publishing systems and processes.

• Exceptional verbal and written communication skills.

• Comprehension of how retail/service media, sales, and operations function collaboratively.

• Demonstrated success in relationship-building and account management.

• Moderate proficiency in Excel and PowerPoint.

• Knowledge of pay-per-click, programmatic display, social, email marketing, and Analytics/GA4 tracking concepts.

• Capability to work efficiently and optimize processes and workflows.

🏝️ Benefits

• Healthy work/life balance.

• Supportive and appreciative company culture.

• Inter-office ping pong tournaments.

• Opportunities to assist local causes alongside fellow employees.