Account Manager – Executive Accounts

This is a fully remote position, open to applicants in United States.

📋 Description

• Develop, nurture, and expand client relationships.

• Oversee advertising campaigns across various platforms, including search, display, social media, and owned/operated digital/print media.

• Ensure clients meet and surpass their marketing objectives through strategic planning and data-driven analysis.

• Act as the main contact for clients after the sales process to address their concerns and requirements.

• Collaborate with sales teams to manage client relationships, establish trust, demonstrate transparency, and deliver measurable results.

• Comprehend, manage, and anticipate client expectations while aligning and mobilizing partner teams.

• Maintain clear communication through regular weekly, monthly, and other performance reviews.

• Explain media programs and create campaign strategies along with implementation plans.

• Work alongside sales and post-sales optimization teams on digital strategy and execution.

• Guide clients on current and future marketing strategies.

• Ensure uniform marketing messaging across paid search, organic presence, display, social media, and owned/operated digital/print channels.

• Analyze daily campaign performance, evaluate trends, facilitate performance discussions, and identify innovative advertising techniques.

• Collaborate with backend support resources, digital solutions teams, and ad operations teams to achieve client goals.

⛳️ Requirements

• Bachelor's degree in general business, economics, finance, marketing, advertising, public relations, journalism, or English.

• 2+ years of practical experience managing online/digital advertising campaigns.

• 3+ years of experience in client-facing service/account management roles.

• Google Ads certification.

• Google Analytics certification.

• Proven expertise in customer relationship management.

• Proficient in technologies and systems used for reviewing and advising on digital marketing campaigns.

• Advanced knowledge of digital advertising campaigns, including Search, Display, Marketing Management Systems, and traditional marketing.

• Strong technical aptitude for recommending, evaluating, modifying, and enhancing marketing campaigns.

• Demonstrated experience with digital marketing publishing systems and processes.

• Exceptional verbal and written communication skills.

• Understanding of how retail/service media, sales, and operations collaborate to drive business success.

• Proven history of building relationships and managing accounts effectively.

• Moderate skills in Excel and PowerPoint.

• Familiarity with pay-per-click, programmatic display, social media, email marketing, tracking concepts, Analytics/GA4, and lead generation.

• Ability to work efficiently and optimize processes and workflows.

🏝️ Benefits

• Healthy work/life balance.

• Supportive and appreciative company culture.

• Inter-office ping pong tournaments.

• Opportunities to support local causes with colleagues.

• Equal opportunity employment.