Account Manager, Enterprise

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Oversee and expand a portfolio of current enterprise customer accounts

• Meet and surpass established sales, revenue, and profit objectives

• Cultivate trusted relationships with customers and key vendor Account Managers

• Spot cross-selling opportunities within IT products and services

• Take charge of opportunities and advance deals to successful closure

• Prepare the commercial components of customer proposals, including pricing, discounts, and margin analysis

• Deliver compelling sales presentations to both new and existing clients

• Track competitor activities and assist in strategies for customer retention

• Keep precise records of customer, opportunity, and relationship data within Salesforce

• Collaborate closely with Purchasing, Finance, PMO, and other internal teams to ensure successful product and service delivery

⛳️ Requirements

• Prior Account Management or Sales experience in the IT or technology sector

• Demonstrated success in meeting or exceeding sales targets

• Experience in managing and enhancing existing customer relationships

• Strong commercial insight with knowledge of pricing, profitability, and margins

• Familiarity with CRM systems for managing opportunities and customer interactions

• Outstanding communication and stakeholder management abilities

• Excellent organizational, planning, and time management skills

• Customer-oriented mindset with a commitment to fostering long-term relationships

• Capability to work autonomously and juggle multiple priorities effectively

• Resilient, proactive, and results-oriented approach

• Desirable: Experience with Salesforce CRM

• Desirable: Experience collaborating with technology vendors and partners

• Desirable: Knowledge of IT products, services, or managed services

• Desirable: Proficiency in delivering customer presentations and commercial proposals

• Desirable: Experience working closely with purchasing, finance, or project delivery teams

🏝️ Benefits

• Employees have the option to work remotely

• A culture that promotes inclusivity and accessible hiring practices

• Employee Resource Groups such as Diversity and Inclusion, Telefónica Tech Pride, Neurodiversity, ELEVATE (African and Caribbean heritage network), and Sustainability