Account Manager – Electronics, Software Solutions

This is a fully remote position, open to applicants in Germany.

📋 Description

• You will oversee a designated portfolio of small and medium-sized existing clients, acting as their primary contact for all inquiries related to the software solutions they utilize.

• Collaborating with your clients, you will assess their current software environment during product modifications, evaluate future needs, and devise suitable migration and upgrade strategies.

• Through personalized consulting, you will create upgrade and migration plans and provide guidance during transitions to new systems.

• You will evaluate your clients’ existing software landscape, formulate appropriate solution recommendations, and identify opportunities for complementary products and further enhancements.

• You will proactively nurture existing client relationships and develop strategies to renew expiring subscriptions.

• You will generate forecasts, plan follow-up actions, and coordinate client activities to ensure that upcoming renewals, advisory meetings, and follow-up tasks are executed promptly.

• You will represent the company at customer events, trade shows, and other gatherings, maintaining existing relationships and continuously broadening your network.

⛳️ Requirements

• You possess professional experience in B2B sales, Customer Success, or Account Management and take pleasure in engaging with business clients.

• Excellent proficiency in German and good command of English, both written and spoken, enable you to communicate effectively with various stakeholders.

• You enjoy providing long-term advisory support to clients, understanding their needs, and collaboratively developing suitable solutions.

• You work in a methodical and autonomous manner, maintaining an overview even while managing multiple tasks simultaneously.

• A solution-oriented and dependable approach defines your working style, along with initiative, independent decision-making, and proactive behavior.

• You thrive in a team-oriented environment and appreciate collaborative relationships built on trust.

• Ideally, you have completed commercial training or obtained a business-related degree.

• You will be an even better fit if you have prior experience in engineering or within the CAD/EDA sector, and have worked with relevant software solutions.

• Familiarity with CRM systems such as Salesforce or Microsoft Dynamics will aid you in documenting and managing even complex processes efficiently.

🏝️ Benefits

• Additional health insurance: You receive benefits beyond statutory coverage – e.g., faster specialist appointments or subsidies for treatments.

• EGYM Wellpass: You have access to numerous gyms, swimming pools, and sports activities nationwide – flexibly, even spontaneously after work or on weekends.

• Free drinks in the office: Coffee, water, and soft drinks are available to you at any time – no change or effort required.

• 30 days of annual leave: You have ample time for rest, travel, or extended breaks in between.

• Everyday discounts: You receive discounts, e.g., for hotel bookings, home office equipment, or at various online shops.

• Team and sports events: You can participate in regularly organized events – from joint sports activities to team events supported or organized by the company.