Account Manager, Electronics & Software Solutions

This is a fully remote position, open to applicants in Germany.

📋 Description

• You will oversee a dedicated portfolio of small to medium-sized existing clients, serving as their primary contact for any inquiries related to the software solutions they are utilizing.

• In collaboration with your clients, you will evaluate their current software environment as part of product transitions.

• You will assess future needs and formulate effective migration and upgrade strategies.

• By providing tailored consulting, you will create upgrade and migration plans and offer advisory support during the transition to new systems.

• You will analyze your clients' existing software frameworks, generate suitable solution recommendations, and identify opportunities for complementary products and further enhancements.

• You will systematically strengthen existing customer relationships and develop initiatives to renew expiring subscriptions.

• You will prepare forecasts, schedule follow-ups, and coordinate customer activities to ensure timely execution of upcoming renewals, advisory meetings, and follow-up tasks.

• You will represent the company at client events, trade shows, and other gatherings, maintaining existing connections while continuously expanding your professional network.

⛳️ Requirements

• You possess professional experience in B2B sales, Customer Success, or Account Management.

• Proficiency in German and good command of English, both written and spoken, allows you to communicate confidently with diverse stakeholders.

• You are capable of working in a structured and independent manner, maintaining an overview even when managing multiple concurrent subjects.

• Your approach is characterized by solution orientation, reliability, initiative, independent decision-making, and proactive engagement.

• You thrive in a team environment and value collaborative relationships built on trust.

• Ideally, you have completed commercial training or hold a degree in a business-related field.

• You have experience in the engineering or CAD/EDA sectors and are familiar with the corresponding software solutions.

• Familiarity with CRM systems such as Salesforce or Microsoft Dynamics enables you to document and manage even complex processes efficiently.

🏝️ Benefits

• Supplementary health insurance: You receive benefits beyond statutory coverage — e.g., faster specialist appointments or subsidies for treatments.

• EGYM Wellpass: Nationwide access to many gyms, swimming pools and sports offers — flexible, even spontaneously after work or on weekends.

• Free beverages in the office: Coffee, water and soft drinks are available at any time — no coins or hassle required.

• 30 vacation days per year: You have ample time for rest, travel or extended breaks.

• Everyday discounts: You receive discounts for hotel bookings, home office equipment and various online shops.

• Team and sports events: You can take part in regularly organized events — from group sports to team activities supported or organized by the company.