Account Manager – Digital Marketing

This is a fully remote position, open to applicants in South Africa.

📋 Description

• Act as the primary liaison for designated client accounts

• Cultivate and sustain robust, enduring relationships with clients

• Oversee project timelines, deliverables, and campaign outcomes

• Partner with internal teams (paid media, SEO, creative, content) to implement strategies

• Convert client objectives into practical marketing plans

• Track campaign performance and provide insights, reports, and recommendations

• Recognize upsell and cross-sell opportunities within current accounts

• Ensure client satisfaction and retention through proactive engagement

• Address client feedback and resolve issues promptly

⛳️ Requirements

• 2–5+ years of experience in an **Account Manager position at a digital or marketing agency**

• Strong knowledge of digital marketing channels (PPC, SEO, social media, email marketing)

• Proven track record of managing multiple client accounts concurrently

• Exceptional communication and presentation skills

• Familiarity with CRM and project management tools (e.g., HubSpot, Asana, ClickUp, Monday.com)

• Excellent organizational and time management skills

• Analytical mindset with the capability to interpret marketing data

• Capacity to thrive in a fast-paced, deadline-oriented environment

• Experience collaborating with international clients (UK/US markets preferred)

🏝️ Benefits

• 🌎 Fully remote position with international clients and a flexible working environment

• 🚀 Collaborate with rapidly expanding digital marketing agencies serving global brands

• 📈 Opportunities for long-term career advancement in account management, client success, or marketing strategy

• 🎯 Hands-on experience in managing impactful multi-channel marketing campaigns

• 🤝 A structured onboarding process and ongoing support to ensure your success in the role