Account Manager – Client Services

This is a fully remote position, open to applicants in New York.

📋 Description

• Cultivate a comprehensive understanding of client KPIs while ensuring that campaigns align with both client goals and Pubity’s channel positioning.

• Work closely with key internal stakeholders (editorial, design, video, and production teams) to develop content ideas that are both engaging and on-brand.

• Assume full responsibility for assigned campaigns, from initiation to conclusion.

• Manage the approval workflow between clients and internal teams, ensuring prompt feedback cycles.

• Supervise content production processes, ensuring quality control across visual, video, and written assets.

• Track campaign performance against set KPIs while suggesting and implementing improvements.

• Provide comprehensive campaign reports and lead all post-campaign evaluations with clients.

• Spot opportunities to upsell and cross-sell additional services and participate in renewal discussions.

⛳️ Requirements

• 3–5 years of experience in digital media, branded content, social publishing, or agency account management.

• Background in both pre-sale and post-sale marketing.

• Passion for creative ideation and campaign strategy.

• Strong project management and organizational capabilities.

• Exceptional client-facing communication and presentation skills.

• Ability to handle multiple campaigns at once.

• Solid understanding of the commercial publishing landscape.

• Experience in partnerships and business development is a plus.

• Experience with experiential post-sale campaigns is a plus.

🏝️ Benefits

• Health insurance

• Flexible work arrangements

• Professional development opportunities