Account Manager

This is a fully remote position, open to applicants in Czechia, +4 more countries.

📋 Description

• Take ownership and drive the growth and enduring success of a portfolio of key clients.

• Establish and nurture strong, trust-based relationships through consistent communication, business reviews, online meetings, and participation in industry events.

• Act as the primary point of contact for assigned clients, addressing their business requirements and ensuring high satisfaction levels.

• Oversee daily account operations, which include promotional planning, commercial discussions, and the execution of account development strategies.

• Track client performance, monitor key metrics, prepare regular reports, and offer data-driven recommendations to enhance results.

• Evaluate account performance and collaborate with the Analytics team to assess campaigns, promotions, and overall client effectiveness.

• Identify growth opportunities and proactively create strategies to enhance client performance and maximize business results.

• Negotiate commercial terms and support the ongoing development of partnerships.

• Keep an eye on market trends, competitor activities, and industry developments to continuously refine account strategies.

• Work closely with cross-functional teams, including Marketing, Sales, Product, Development, and Analytics, to provide the best client experience and achieve business objectives.

⛳️ Requirements

• A minimum of 2 years’ experience as an Account Manager, Business Development Manager, or in a comparable role.

• Experience in IT, B2B sales, SaaS, or Tech is advantageous.

• Proficiency in Upper-Intermediate English (B2+) and fluent Russian.

• Confident in using Excel, Microsoft Word, Google Workspace, Jira, CRM systems, and AI tools.

• Excellent communication, negotiation, and relationship-building skills.

• Proactive, organized, responsible, goal-oriented, and capable of effective problem-solving.

• Experience in iGaming is a plus.

🏝️ Benefits

• Opportunity to join a company with a strong name and a well-established reputation in the global Gaming industry.

• Continuous talent development and accelerated growth opportunities within the organization.

• 20 days of paid vacation and 5 Family Days.

• Regular workshops, team activities, offsite trips, and corporate events.

• English language courses offered by the company.

• Access to a mental health support service (professional psychologists, confidential sessions).