Account Manager

This is a fully remote position, open to applicants in Alabama, +28 more states.

📋 Description

• Take full ownership and manage a significant portfolio of banking and credit union client relationships as the main point of contact.

• Foster robust client partnerships through proactive communication, timely delivery of pertinent research, and clear, value-added insights that address essential business needs and priorities.

• Work in conjunction with the research team and consultants to convert research insights and data into actionable recommendations that aid client decision-making.

• Increase account revenue by identifying upsell and expansion opportunities within your portfolio.

• Oversee the renewal process, including timing, positioning, and proposals through consistent client communication.

• Cultivate strategic relationships with key stakeholders within your client portfolio to enhance long-term partnerships and retention.

⛳️ Requirements

• Bachelor’s degree or equivalent experience.

• At least 2 years of experience in account management, client success, or consultative sales roles.

• Demonstrated ability to manage and expand a book of business, with revenue responsibility.

• Excellent communication and relationship-building skills, with experience engaging directly with senior-level clients.

• Capacity to translate research, data, or insights into clear business recommendations in collaboration with team members.

• A commercial mindset with ease in leading renewal and expansion discussions.

• Highly organized, capable of managing multiple client relationships independently.

• Proficient in MS Office and comfortable navigating modern database and communication systems.

• Alignment with Rivel’s core values.

🏝️ Benefits

• Commission-based compensation structure.

• Proactive guidance and support.

• Enhancement of client value.

• Collaboration with internal partners.