Account Manager

This is a fully remote position, open to applicants in Colombia.

📋 Description

• Serve as the main point of contact for customer accounts, building strong and enduring relationships.

• Take full commercial responsibility for customer accounts, ensuring the achievement of revenue goals and objectives.

• Create and execute strategic account plans to drive business goals and enhance customer satisfaction.

• Act as a trusted advisor to clients, optimizing their operations through our gaming solutions and promotional offerings.

• Coordinate the timely delivery of gaming solutions tailored to customer needs and objectives.

• Monitor and report on monthly revenue performance, offering clear insights into customer activities and accomplishments.

• Build and sustain strong customer relationships across all levels.

• Represent the company at industry exhibitions, conferences, and seminars.

• Consistently uphold and promote the company's core values.

⛳️ Requirements

• At least 2 years of demonstrated account management experience within the iGaming industry.

• Fluency in English and Spanish; knowledge of Portuguese is advantageous but not mandatory.

• Strong comprehension of the gambling industry, with a specific focus on Latin American markets.

• Proven ability to effectively manage high-value accounts and clients.

• Outstanding communication and presentation skills, capable of engaging stakeholders at all levels.

• History of delivering client-focused solutions tailored to meet distinct needs.

• Familiarity with CRM and promotion management is preferred.

• Proactive attitude with a strong emphasis on achieving results.

• Excellent analytical skills with the capacity to process and interpret data effectively.

• Ability to adapt to fast-paced market changes and a structured approach to problem-solving.

🏝️ Benefits

• Competitive Salary: We provide a competitive salary, subject to annual performance evaluations.

• Quarterly Bonuses: Enjoy a transparent and systematic quarterly bonus structure.

• Flexible Schedule: We offer a flexible work schedule to suit your needs.

• Remote Work Option: Choose to work remotely, allowing for greater flexibility and comfort.

• Medical Insurance: Comprehensive medical insurance is available for you and a significant other.

• Financial Support for Life Events: We provide financial assistance during significant life events.

• Unlimited Paid Vacation: Enjoy unlimited paid vacation leave, including Ukrainian bank holidays.

• Unlimited Paid Sick Leave: Take unlimited paid sick leave as needed.

• Professional Development: We reimburse expenses for professional development courses and training.