Account Manager

This is a fully remote position, open to applicants in Alabama, +40 more states.

📋 Description

• Build and cultivate strong relationships with clients, ensuring their satisfaction and fostering long-term loyalty.

• Serve as a trusted advisor by comprehensively understanding client requirements and aligning these with our solutions.

• Recognize opportunities for upselling and cross-selling to drive revenue growth and enhance account value.

• Oversee renewals and contract negotiations, ensuring a smooth experience for clients.

• Address client queries, resolve issues, and proactively offer solutions to enhance engagement.

• Stay informed about industry trends and competitor products to provide strategic advice to clients.

• Demonstrate the ability to prioritize tasks and effectively manage multiple accounts.

⛳️ Requirements

• A minimum of 5 years of experience in customer-facing B2B software sales, ideally across various segments (SMB through Mid-Market and Channel).

• Proven ability to manage complex customer relationships from start to finish and achieve measurable business outcomes.

• Strong commercial insight with a history of meeting or surpassing revenue, renewal, and expansion objectives.

• Exceptional communication, negotiation, and stakeholder management capabilities.

• A growth-oriented mindset; receptive to feedback, quick to adapt, and continually seeking improvement.

• Expertise in CRM systems (e.g., Salesforce) and data-driven sales methodologies.

🏝️ Benefits

• 401k Match: 200% match of contributions up to the first 5% of salary, offering a potential total match of 10%.

• Medical, Dental, and Vision Coverage: Patch My PC covers 99% of premiums for both employees and their dependents.

• FSA/HSA.

• Fertility benefits.

• Parental leave.

• Paid-time off (PTO).

• Volunteer leave.

• Charitable donation matching.

• Tuition reimbursement.

• Gym membership reimbursement.

• Internet stipend.

• Pet insurance.