Account Manager

This is a fully remote position, open to applicants in California.

📋 Description

• Develops and implements strategies to establish connections with students, employees, and key individuals within targeted accounts.

• Delivers compelling presentations and drives initiatives centered on the member value proposition to attract specific audiences to the registry.

• The Account Manager fosters collaborative relationships with internal and external stakeholders, leading without formal authority to ensure alignment and coordination among member recruitment teams.

• Effective communication necessitates marketplace knowledge, assessing partners’ business needs, and understanding evolving dynamics within the region. Provides sound business insights and showcases a strong ability to prioritize and act on both current and future opportunities.

• Exhibits a deep understanding of the Cell Therapy landscape, including pathways and guidelines, and can clearly express the significance of NMDP partnerships for both donors and patients served.

• The Account Manager will show comprehensive strategic account planning capabilities, developing effective business plans aimed at enhancing ethnically diverse members through clearly defined strategies and tactics.

• Monitors and assesses the performance of existing initiatives, making adjustments based on informed business decisions.

⛳️ Requirements

• Knowledge of:

• - Strategic account selling and planning.

• - Salesforce and Microsoft Office, particularly proficient in Excel.

• Ability to:

• - Exhibit strategic thinking, planning, and problem-solving abilities.

• - Maintain a consultative, results-oriented mindset that aligns with customer decision-making processes.

• - Cultivate strong, collaborative relationships with both internal and external partners.

• - Demonstrate high levels of learning agility, adapting easily to new, ambiguous, or challenging situations.

• - Possess a heightened degree of self-awareness, with the capability to translate feedback into actionable steps.

• - Exhibit excellent oral and written communication skills, including a proven ability to follow through on commitments.

• - Identify and fulfill internal and external customer needs.

• - Apply flexible and innovative thinking when crafting new business solutions.

• - Build consensus, gain support for responsibilities, and facilitate business plans that affect multiple teams.

• - Showcase strong organizational, relationship-building, and project management skills.

• - Manage conflicts and prioritize effectively.

• Education and/or Experience:

• - Associate's or bachelor’s degree in business, healthcare, or a related field. Equivalent relevant experience may be accepted in lieu of a degree.

• - At least 3 years of proven success in account management and/or sales.

• Additional Requirements:

• - Must possess a valid driver’s license.

• - Must be willing to travel up to 40% of the time.

🏝️ Benefits

• NMDP provides regular, full-time employees with medical, dental, vision, life and disability insurance, as well as benefits for accident/critical illness/hospital, well-being, legal, identity theft, and pet care.

• Eligible employees also receive retirement plans, paid time off/holidays, leave, and incentive plans.

• For more information, please refer to this link: NMDP Benefit Information