Account Manager

This is a fully remote position, open to applicants in China.

📋 Description

• Oversee both new and existing clients within the academic publishing sector.

• Explore opportunities in the Chinese market and strengthen strategic partnerships to enhance revenue.

• Meet and surpass annual sales targets for the territory while contributing to overall revenue and profit goals.

• Develop and implement short-, medium-, and long-term business strategies for the region.

• Organize schedules and conduct regular sales visits to customers across the product range.

• Accelerate sales momentum by finalizing deals within set timelines.

• Balance core revenue growth with the pursuit of new products and market avenues.

• Foster sustainable, profitable customer relationships and ensure high levels of customer satisfaction.

• Build professional networks with industry stakeholders, including institutions, distributors, funders, and governmental organizations.

• Identify new customers and business opportunities to enhance revenues in the Academic division.

• Collaborate with Marketing, Editorial, Credit Control, Sales Support, and other internal teams.

• Maintain the company CRM with up-to-date customer and opportunity information.

• Provide reports on market developments and the business landscape.

• Tailor sales documents and tools to meet specific needs.

• Design customized promotional activities for key clients and implement general promotions.

• Adhere to the company's trading and terms policy.

• Evaluate products, customers, markets, and competitors, providing recommendations for enhancements.

• Undertake additional tasks and responsibilities as necessary to support evolving business requirements.

⛳️ Requirements

• Minimum of 3–5 years of proven experience in successful account management.

• Strong knowledge of the academic publishing field and business models related to academic content.

• Prior experience in a sales position with proven success.

• History of excelling in high-pressure sales settings and achieving ambitious revenue goals.

• Solid business acumen, with an understanding of implications for profitability, markets, and competition.

• Ability to analyze and synthesize complex or varied information.

• Experience in data collection and research.

• Strong consultative sales skills with the capability to deliver customized customer solutions.

• Professional demeanor and capability to perform well under pressure.

• Proactive, solutions-driven mindset focused on progress and results.

• Resilience and flexibility in managing change.

• Strong analytical skills and experience utilizing data to enhance sales performance.

• Clear and persuasive oral communication skills along with strong listening abilities.

• Effective written and verbal communication skills to engage and influence stakeholders at all levels.

• Ability to balance team and individual responsibilities while fostering positive relationships internally and externally.

• Willingness to travel within the territory and attend conferences and book fairs as necessary.

• Native proficiency in Mandarin.

• Proficient in English, with business-appropriate verbal and written communication abilities.

• Competent in using MS Office and other sales tools or systems.

• Must possess the right to work in China.

• Candidates based in Anhui must be able to work remotely and travel to customer sites and the Shanghai or Beijing offices as needed.

• Candidates residing in Shanghai should live within a commutable distance to the Shanghai office and be available to attend the office three days a week.

• Relocation assistance is not available.

🏝️ Benefits

• Excellent work/life balance with a supportive and flexible working culture.

• 20 days of annual leave per year (pro-rated for the first year).

• An extra day off to celebrate your birthday.

• Four paid volunteering days each year.

• Paid sick leave for up to 14 days.

• Social insurance and housing fund, along with supplementary medical insurance.

• Employee assistance program providing 24/7 well-being support.

• Performance-based bonus opportunities.

• Annual health screening for both the employee and their spouse.

• Optical and medical care options.

• Flexibility to work from home or remotely when not required to be in-person.

• Opportunities to innovate and develop in areas of personal passion.

• Resources, incentives, and flexibility to achieve success at work while maintaining a healthy, balanced life.