Account Manager

This is a fully remote position, open to applicants in New York.

📋 Description

• Accountable for building and nurturing customer relationships, as well as overseeing the financial performance within the designated territory through consultative and clinical value-driven selling, ensuring a positive Customer experience.

• Enhance market share by evaluating existing customer utilization and pursuing new expansion opportunities while cultivating customer advocates for ASP technologies.

• Forge connections with hospital clients where surgical procedures are conducted or influenced. Anticipate customer requirements, devise innovative solutions to optimize customer workflows, and creatively identify new revenue opportunities.

• Utilize business acumen to pinpoint key business drivers, create compelling value propositions, identify relevant decision-makers, and strategically position solutions to various customer segments and points of contact within hospitals and local Integrated Delivery Networks (IDNs), including areas such as Supply Chain, Nurse Management, Risk Management, Sterile Processing, Materials Management, Bio-Medical/Clinical Engineering, and Infection Prevention.

• Conduct product demonstrations, training sessions, and in-servicing tailored to Customer needs.

• Establish and uphold optimal account call frequencies to enhance relationships with customers, gain a deeper understanding of their business and requirements, and achieve sales targets.

• Develop and execute a territory sales strategy and plan for local hospitals and IDN accounts not managed by the Corporate Accounts teams.

• Oversee the local execution of strategic plans set forth by corporate account teams.

• Regularly update sales action plans and forecasts for Territory Quarterly Reviews and Business Plans to facilitate the acquisition of ASP products and services.

• Engage proactively with internal partners such as Service, Marketing, and Commercial Operations on business initiatives.

• Promote collaboration, teamwork, and partnership through effective communication.

• Utilize tools, systems, and dashboards daily to manage business operations and proactively resolve issues related to critical leading and lagging performance metrics, maintaining a healthy one-year sales pipeline.

• Continuously acquire, retain, and expand knowledge of product features, benefits, applications, and market dynamics to address the needs of current and future products.

• Participate in local Chapters AORN, IAHCSMM, SGNA, and/or other pertinent organizations, including regional buying groups.

⛳️ Requirements

• A bachelor’s degree or an equivalent qualification is required.

• At least 3 years of sales experience, or 2 years in medical sales, or 1 year of sales experience combined with 1 year in the infection prevention industry.

• Demonstrated success in launching new products, increasing product utilization, and/or safeguarding business against competition.

• Experience in prospecting for new business and conducting cold calls.

• Preferred experience in selling to hospitals, Ambulatory Surgery Centers (ASCs), and Inpatient/Outpatient Endoscopy Suites.

• Candidates must hold a valid driver's license issued in the United States.

• Willingness to travel as required by the role.

• Must reside in or be open to relocating within the specified territory.

🏝️ Benefits

• We Are an Equal Opportunity Employer. Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and invite applications from all qualified individuals regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or any other characteristics protected by law. Fortive and all Fortive Companies are also dedicated to providing reasonable accommodations for applicants with disabilities. Individuals requiring reasonable accommodations due to a disability for any part of the employment application process should reach out to us at applyassistance@fortive.com.