Account Manager

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Oversee and cultivate a client portfolio, fostering strong and enduring business relationships;

• Discover business prospects while promoting additional sales through cross-selling and up-selling;

• Create commercial proposals, negotiate terms, and follow up on contract finalizations;

• Monitor account performance to ensure that commercial objectives are achieved;

• Serve as a connector between clients and internal teams such as marketing, operations, and support;

• Assess client requirements and recommend solutions that align with their goals;

• Track performance metrics (KPIs) and compile commercial reports;

• Keep an eye on market trends and competitor activities;

• Maintain high levels of customer satisfaction and retention.

⛳️ Requirements

• Strong organizational skills and meticulous attention to detail.

• Excellent verbal and written communication abilities.

• Prior experience in sales or account management positions.

• Proficiency in office software applications.

• Fluency in Portuguese.

• Strong negotiation capabilities and a results-driven mindset.

• Skills in planning and managing priorities.

• Outstanding interpersonal skills.

• Familiarity with CRM tools (preferred).

🏝️ Benefits

• Career development plan

• Salary commensurate with the role

• Attractive commission structure

• Meal allowance

• Training and development

• Fuel/transportation allowance

• Dental plan

• Health plan

• Wellhub (Gympass)