Account Management Manager

This is a fully remote position, open to applicants in Europe.

📋 Description

• Report directly to the Senior Director of Account Management.

• Oversee the growth, training, career advancement, and performance evaluation of up to eight Account Managers within our SMB and Commercial segments, primarily located in the EMEA region.

• Own and report on the weekly, monthly, and quarterly forecasts for your direct reports.

• Cultivate a culture of sales excellence by fostering enjoyment, learning, and empowering your team to meet their objectives.

• Lead with transparency, integrity, resilience, and enthusiasm.

• Develop representatives by recognizing their strengths and weaknesses while building sustainable teams.

• Collaborate across departments to address challenges, both within and beyond your immediate responsibilities.

• Assume responsibility for identifying fundamental issues and significant challenges.

• Acknowledge errors and focus on driving effective solutions.

• Work together with Customer Success and other essential functions to enhance adoption, retention, and growth within our customer base.

⛳️ Requirements

• 1-5 years of management experience.

• Prior closing experience, ideally in direct sales within the B2B SaaS sector.

• Demonstrated history of consistent performance in a rapidly evolving and dynamic environment.

• Experience in co-selling during inside sales cycles.

• Ability to develop representatives and identify their strengths and weaknesses through expert coaching.

• Enjoys team development and builds sustainable teams.

• Familiarity with value-based selling.

• Exhibits strong communication skills and the ability to adapt to evolving sales methodologies.

• Effectively collaborates cross-functionally to resolve issues.

• Experience in working beyond their immediate responsibilities, capable of influencing others, identifying core problems, and addressing challenging issues, while taking responsibility for mistakes.

• Skilled in forecasting engagement and activity across your book of business.

• Emotionally intelligent, empathetic, and a creative problem solver who listens attentively and thinks independently.

• Committed to continuous education and lifelong learning.

• A balanced listener with strong communication skills and the capacity to articulate diverse perspectives. Strong negotiation abilities.

• A motivated self-starter who proactively engages with ambitious ideas and projects, demonstrating a strong sense of urgency.

🏝️ Benefits

• A transparent and open culture that values feedback and encourages both professional and personal growth.

• 6 self-care days per year.

• A competitive salary.

• And much more!