Account Executive – Western Region

This is a fully remote position, open to applicants in North Carolina.

📋 Description

• Educate dealership staff on utilizing Vitu effectively.

• Collaborate with dealership management to evaluate DMV documentation processes and protocols.

• Oversee dealer error rates, active user lists, and RIA/Dealer licenses to ensure DMV compliance.

• Cultivate and sustain strong business relationships with essential dealership personnel.

• Offer Vitu assistance through phone, chat, and email communications.

• Provide timely and proactive customer service.

• Recommend program enhancements on behalf of clients and address their issues and concerns.

• Perform compliance audits to guarantee dealerships adhere to DMV EVR and RIA standards and regulations.

• Resolve or investigate complex DMV inquiries for clients.

• Navigate dealer DMS systems to confirm accurate DMV fee calculations.

• Deliver DMV fee training both in-person and via webinars.

⛳️ Requirements

• Familiarity with Reports of Sale and associated DMV documents for both new and used vehicles.

• Preferred experience in account management within a business-to-business context.

• Background in DMV accounting and bundle reconciliation.

• Understanding of the EVR program and electronic filing.

• Knowledge of DMV regulations related to registration processing.

• Experience in configuring settings for Chrome and Firefox.

• Proficiency in Microsoft Word, Excel, and Google Drive.

• Strong communication skills, especially with high-level executives.

• Capability to work independently with minimal supervision.

• Willingness to travel up to 150 miles.

• Ideal candidate should reside in or near the Charlotte/Asheville area.

🏝️ Benefits

• Company-provided vehicle.

• Healthcare coverage for employees and their families, including Medical, Dental & Vision plans.

• Health Savings Account (HSA).

• Flexible Spending Accounts (FSA).

• Generous Paid Time Off (PTO).

• Pet Insurance.

• Retirement Planning assistance.

• Identity Theft Insurance.

• Life and Disability Insurance.

• Commuter Benefits.

• Accident & Hospital Insurance.

• Critical Illness Insurance.

• Tuition Reimbursement program.