Account Director – Client Services, Delivery Lead

This is a fully remote position, open to applicants in United States, +4 more locations.

📋 Description

• Cultivate and maintain executive-level client relationships while acting as the main strategic advisor.

• Oversee the delivery process for various retainer accounts, from initial planning to execution.

• Collaborate with multidisciplinary teams in Digital Marketing, SEO, Paid Media, Web Development, Design, Email & CRM.

• Manage project scope, priorities, timelines, budgets, and resource allocation effectively.

• Enhance internal processes and operational workflows for improved efficiency.

• Guarantee consistent quality across all client deliverables.

• Recognize opportunities for account growth and aid in client retention efforts.

• Collaborate closely with agency leadership to scale operations.

⛳️ Requirements

• A minimum of 5–10+ years of experience in digital marketing, advertising, or within a creative agency.

• Demonstrated experience in managing enterprise or mid-market client accounts.

• Proven ability to lead cross-functional digital teams effectively.

• Strong skills in project and delivery management.

• Excellent stakeholder management skills and proficiency in executive communication.

• Comfortable discussing topics such as SEO, Paid Media, Content Marketing, Web Development, Email Marketing, and Analytics.

• Familiarity with project management tools like Asana, ClickUp, Monday.com, Jira, or similar platforms.

• Ability to work during business hours in the US Central Time zone.

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Comprehensive health, dental, and vision insurance.

• Opportunities for professional development and career advancement.

• Flexible work hours and remote work options.

• A collaborative and inclusive company culture.