Account Director

This is a fully remote position, open to applicants in Illinois, +2 more states.

📋 Description

• Take charge of and enhance strategic relationships with enterprise customers across designated accounts.

• Formulate and implement long-term strategies for accounts that prioritize retention and revenue growth.

• Promote the adoption of GTT solutions, including SD-WAN, SASE, Internet, and cloud networking.

• Identify opportunities for cross-selling and upselling that align with customer priorities.

• Convert business requirements into scalable network and security solutions.

• Facilitate executive-level discussions, business reviews, and strategic planning sessions.

• Work in tandem with Solutions Consulting, Marketing, and Customer Success teams to achieve desired outcomes.

• Ensure accurate tracking of pipeline, forecasting, and account activities using CRM systems.

⛳️ Requirements

• Must be located in the Greater Chicago area or the Twin Cities area of Minnesota; the position also considers candidates from Western Wisconsin/Greater Twin Cities.

• 5 to 7 years of experience in enterprise account management within B2B technology, IT services, or telecommunications.

• Extensive experience in selling cloud networking or secure connectivity solutions such as SD-WAN, SASE, or WAN.

• Demonstrated capability to manage intricate commercial relationships and foster revenue growth.

• Experience in engaging and influencing senior stakeholders is essential.

• Strong commercial insight, negotiation expertise, and strategic planning skills are required.

• Proficient in utilizing CRM platforms.

• Experience with global or multinational enterprise customers is preferred.

• Proven ability to lead virtual or cross-functional teams is a plus.

• A solid understanding of enterprise networking and security trends is advantageous.

🏝️ Benefits

• A collaborative and dynamic work environment.

• Encouragement to take ownership of customer accounts.

• Opportunities for continuous professional development and improvement.