Account Director, AI Agency

This is a fully remote position, open to applicants in New York.

📋 Description

• Provide strategic direction in the creation and execution of interactive marketing plans for clients.

• Take ownership of the quality, consistency, and effectiveness of every client interaction and deliverable.

• Act as the primary relationship manager for daily client engagement.

• Ensure outstanding communication, proactive problem-solving, and smooth delivery of platform value.

• Oversee the management of creative concepts from inception to delivery.

• Lead and mentor large teams while managing multiple client accounts.

• Develop account staff and coordinate cross-functional teams.

• Drive business development success through strong client relationships.

• Collaborate with EVERSANA INTOUCH teams, clients, and agency partners.

• Support AI-driven content intelligence and precise omnichannel execution for pharmaceutical and biotech brands.

⛳️ Requirements

• Bachelor’s degree or equivalent educational background along with relevant professional experience is required.

• Approximately 8+ years of related experience is necessary.

• Experience in client service, agency, and pharmaceutical sectors is required.

• Proficiency in digital, media, and technology marketing and advertising is essential.

• Track record of successfully managing creative concepts from inception to delivery.

• Demonstrated leadership and mentoring abilities, including managing a large team and multiple clients.

• Experience in developing account staff teams is required.

• Proven business development achievements through strong client relationships.

• Capability to manage cross-functional teams within the organization.

• Strong strategic skills and business acumen are essential.

• Proven negotiation skills are required.

• Creative and analytical thinking abilities are necessary.

• Ability to collaborate effectively with both internal and external stakeholders.

• Solid understanding of digital development and processes.

• Demonstrated problem-solving capabilities.

• Excellent written, presentation, and verbal communication skills.

• Strong interpersonal skills are required.

• Some travel may be necessary.

🏝️ Benefits

• Competitive salaries and benefits package.

• Option for remote work.

• Reasonable accommodations provided during the interview and hiring process.

• Commitment to an equal opportunity and inclusive workplace.