Absence Consultant

This is a fully remote position, open to applicants in Florida, +3 more states.

📋 Description

• Collaborate with internal sales and account management teams, as well as external national account clients.

• Offer valuable consulting expertise on complex Absence and Disability Management projects.

• Act as the primary liaison for our client service team regarding the delivery of specified work products, providing absence management subject matter expertise.

• Create and oversee project plans that involve multiple workflow streams and client teams.

• Manage the daily project deliverables, ensuring that the work product aligns with established objectives, budgets, timelines, deliverables, and quality standards.

• Set client team expectations and escalate pertinent issues to leadership for resolution.

• Collaborate with colleagues as necessary to understand the client’s broader business goals.

• Build a trusted advisor relationship with internal stakeholders through effective communication and efficient execution of projects.

• Participate in the creation of new resources, tools, and methodologies.

• Stay updated on industry trends, leave legislation, and vendor updates.

• Foster internal relationships and effectively collaborate on cross-functional teams.

⛳️ Requirements

• BA or BS degree.

• 12-15+ years of experience and success in designing/managing group disability and absence management plans in a consulting, brokerage, or large employer (10,000+ lives) environment.

• Proven track record of successfully managing multiple projects simultaneously and delivering high-quality results on time and within budget.

• Demonstrated success in handling client issues and relationships; experience in expanding relationships with existing clients is a plus.

• Ability to assess client absence and leave programs and provide comprehensive recommendations based on knowledge of federal and state regulations as well as leave program designs.

• Strong interpersonal and teamwork skills.

• Well-developed oral and written communication skills.

• Self-motivated with the ability to navigate ambiguity.

• Adaptability and a demonstrated capability to diagnose and resolve issues.

• Strong analytical and creative problem-solving skills.

• Experience training and mentoring junior staff.

• Ability to see the "big picture," leveraging resources from related practices to tackle clients' business challenges.

• Proficient in MS Excel, Teams, Word, SharePoint, PowerPoint, and Salesforce.

• Willingness to travel occasionally for client and prospect meetings.

• Consulting experience is mandatory.

🏝️ Benefits

• Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance.

• Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement.

• Mental Health & Wellness: Free Mental Health and Enhanced Advocacy Services.

• Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts, and more.