ABA Scheduler

This is a fully remote position, open to applicants in South Africa.

📋 Description

• Assign RBTs to new clients and facilitate the initiation of services in collaboration with families and clinical staff.

• Develop and sustain weekly client schedules to maximize the effective use of authorized hours.

• Proactively address scheduling gaps using innovative strategies (backup RBTs, adaptable shifts, modified session blocks).

• Monitor cancellations and swiftly reschedule sessions to avoid lost hours.

• Communicate schedule modifications clearly and promptly to families, BCBAs, and RBTs.

• Keep track of reassessments, treatment plan expirations, and reauthorization deadlines to ensure uninterrupted services.

• Maintain precise records of schedule adjustments and service updates in CentralReach.

• Assist in ensuring seamless transitions during changes in RBT assignments, temporary coverage, service pauses, or discharges.

• Educate families about expectations related to scheduling, attendance, and service consistency.

⛳️ Requirements

• Proven experience in scheduling, coordination, or case management (in healthcare, ABA, home health, or similar fields).

• Experience in working with families or in a client-facing support capacity.

• Knowledge of ABA therapy, behavioral health, or experience with providers (beneficial but not mandatory).

• Familiarity with CentralReach.

• Strong skills in scheduling and time management — capable of creating, adjusting, and maintaining busy schedules.

• Creative problem-solver — adept at filling gaps, preventing lost hours, and aligning RBT availability.

• Compassionate and empathetic — skilled in supporting families and communicating with warmth and understanding.

• Effective communicator — ensures families, BCBAs, and RBTs are kept informed and in sync.

• Highly organized — proficient in managing timelines, authorizations, and service requirements.

• Detail-focused — ensures precision in schedules and documentation.

• Composed under pressure — effectively handles cancellations and last-minute changes.

• Comfortable with technology — proficient in CentralReach, spreadsheets, Teams, and other system tools.

• Team-oriented — collaborates effectively with clinical and operations teams.

🏝️ Benefits

• Remote Job