Working Student – Customer Support, Renewable Energy

This is a fully remote position, open to applicants in Germany.

📋 Description

• Deliver technical assistance to customers through email and telephone.

• Provide guidance to end users regarding sales and product-related questions.

• Handle customer complaints and claims effectively.

• Regularly review and enhance current in-house processes.

• Participate in new and creative projects.

• Assist with daily operations and ongoing initiatives throughout Europe.

• Maintain consistent communication with colleagues and management.

⛳️ Requirements

• Currently enrolled in a degree program in energy engineering, environmental engineering, technical business administration, or a related field.

• A passion for renewable energy and e-commerce.

• Enjoyment in engaging with people.

• Ideally, some practical experience in photovoltaics or a strong interest in the sector.

• Capability to apply knowledge across different contexts and think outside of traditional frameworks.

• A structured, independent, and detail-focused work approach.

• Proficiency in German and good command of English are essential.

🏝️ Benefits

• Up to 20 hours of work per week.

• Option for home office or remote work.

• Flexible arrangements for working from home.

• Minimum commitment of 6 months.