Working Student – Customer Service

This is a fully remote position, open to applicants in Germany.

📋 Description

• You will assist our customer service team in managing customer inquiries through written correspondence only.

• You will pinpoint areas for enhancement within our customer service system and execute improvements.

• You will help customers maximize their experience on our platform.

• You will create solution proposals for emerging issues as necessary.

⛳️ Requirements

• You consider yourself a team player and are accustomed to working both independently and with determination.

• You possess a strong sense of responsibility and enjoy addressing a variety of challenges.

• You are an approachable and communicative individual who can engage with diverse personalities while remaining calm in busy situations.

• You are flexible and available for a minimum of 15 hours per week.

• You are currently a student enrolled in any degree program.

🏝️ Benefits

• Gain insight into a prestigious sports media company with a rapidly expanding reach.

• Join a sports-passionate, dynamic, and youthful team – we embrace and celebrate sports both during and after work.

• Enjoy fair compensation and flexible working hours that align with your academic commitments.

• Experience a company culture with flat hierarchies, significant responsibilities, and space for your creative ideas.

• Be part of an innovative company where your voice matters and your personal development is nurtured.

• Work in a well-connected office located in the heart of Cologne, where you'll be treated to the best coffee.