Workforce Operations Coordinator

📋 Description

• Delegate tasks to team members according to their workload, deadlines, and available capacity.

• Oversee project queues and modify assignments as necessary when bottlenecks arise.

• Monitor assignments from initial intake to final completion.

• Provide daily updates on workload progress and task completion status.

• Compare estimated hours with actual hours worked to ensure accuracy.

• Assist in resolving staffing and resource allocation challenges.

• Communicate project timelines and updates on workload to internal stakeholders.

• Raise any technical issues that may hinder workflow.

• Collaborate with operations, project management, and technical teams to ensure work continues smoothly.

• Keep precise documentation and track time effectively.

⛳️ Requirements

• Minimum of 2 years of experience in operations coordination, workflow management, workforce planning, scheduling, dispatch, project coordination, or related fields.

• Proven experience managing a high volume of tasks or work assignments.

• Proficient in Excel.

• Excellent communication skills.

• Experience in managing deadlines and adapting to shifting priorities.

• Strong analytical and problem-solving abilities.

• Comfortable collaborating across various teams.

🏝️ Benefits

• Medical

• Dental

• Vision

• Life

• 401K

• PTO

• Sick Leave