Sales Operations Administrator

This is a fully remote position, open to applicants in India.

📋 Description

• Assist the Customer Success team by overseeing the contract lifecycle and generating renewal quotes.

• Ensure that the deal structure aligns with the subscriptions that are due for renewal.

• Address inquiries from Customer Success Managers regarding quotes, orders, and invoices.

• Conduct follow-ups as necessary to manage the process through the booking of renewals, including order processing as required.

• Confirm that contract data aligns with financial models and that the necessary approvals are obtained.

• Act as a data steward to maintain accurate partner, prospect, and customer information within Salesforce.

• Provide support for various components of the quote-to-cash cycle as needed, which includes opportunity creation and order management.

⛳️ Requirements

• A minimum of 4 years of experience in sales operations.

• Experience with Salesforce.com is required.

• Previous experience with quoting, subscriptions, and contracts is essential.

• Experience working with channel partners is advantageous.

• An undergraduate degree from an accredited institution is required.

🏝️ Benefits

• Equity opportunities for all employees.

• Flexible annual leave, paid holidays, and days for volunteering.

• A comprehensive private benefits plan that includes medical insurance for you and your family, life insurance (3x compensation), and personal accident insurance.

• Fertility assistance and paid parental leave.

• Access to an Employee Assistance Program.