Windows Specialist Analyst

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Engage in infrastructure projects, address critical incidents, and resolve alerts generated by monitoring tools.

• Oversee Microsoft Windows Server environments along with corporate infrastructure management.

• Supervise Microsoft Endpoint Manager (Intune) and Configuration Manager (SCCM).

• Manage co-management environments that integrate SCCM and Intune.

• Develop, maintain, and automate Task Sequences for operating system deployment (OSD).

• Execute software distribution, manage operating system images, and implement necessary patches.

• Create scripts aimed at operational automation and continuous process enhancement.

• Generate custom reports utilizing SCCM Reporting Services and SQL Reporting.

• Oversee both On-Premises and Microsoft Azure cloud environments.

• Provide support and maintain VMware and Hyper-V servers.

• Manage Active Directory, Azure AD, DNS, Group Policy (GPO), WSUS, and Certification Authority.

• Establish and uphold security policies through GPOs (Security Baselines).

• Administer Microsoft 365 environments, which include Exchange Online, Teams, SharePoint, and other services.

• Operate in distributed environments such as Distribution Centers, Stores, Branches, and Offices.

• Oversee Hitachi Storage, 3PAR Storage, and Brocade SAN infrastructure.

• Conduct firmware updates and apply patches on Windows servers.

• Provide support for corporate applications using the Knowledge Base.

• Manage technical escalations and crisis situations involving various organizational levels.

• Administer Enterprise Applications, App Registrations, and Azure services.

• Utilize monitoring tools such as Zabbix, Dynatrace, and SCCM.

• Develop dashboards, charts, templates, maps, notifications, and automations for monitoring purposes.

• Define metrics, thresholds, alert levels, user profiles, and maintenance windows.

• Promote continuous improvement, automation, and standardization of operational procedures.

⛳️ Requirements

• A Bachelor's degree.

• Proficient in English (fluent/proficient level).

• Possession of Microsoft certifications (MD-102, MS-102, MCSA, MCSE, or equivalent credentials).

• Relevant technical certifications pertaining to Microsoft infrastructure.

• Strong experience with Microsoft Endpoint Manager (Intune).

• Familiarity with SCCM + Intune (Co-Management) environments.

• Advanced skills in Microsoft Configuration Manager (SCCM) administration.

• Experience in operating system deployment (OSD).

• Proficient in Active Directory administration.

• Skilled in Azure Active Directory administration.

• Knowledgeable in DNS administration.

• Experienced with Group Policy (GPO) administration.

• Advanced implementation of Security Baselines through GPO.

• Proficient in WSUS administration.

• Experience with Certification Authority administration.

• Skilled in Microsoft 365 administration (including Exchange Online, Teams, SharePoint).

• Proficient in VMware administration.

• Familiarity with Hyper-V.

• Experience in managing Microsoft Azure environments.

• Knowledge of hybrid environments (combining On-Premises and Cloud).

• Familiarity with Hitachi Storage.

• Understanding of Brocade SAN technology.

• Knowledge of distributed environments (such as Distribution Centers, Stores, Branches).

• Understanding of Agile methodologies.

• Familiarity with DevOps practices.

• Experience in developing scripts for operational automation.

🏝️ Benefits

• 100% Remote