Werkstudent Digital Operations – AI & Automation

This is a fully remote position, open to applicants in United States.

📋 Description

• Support in the operation and further development of the technical infrastructure behind the training programs.

• Establish, maintain, and adapt no-code/low-code workflows in HubSpot and Zapier.

• Create new properties, lists, and views in the HubSpot CRM.

• Assist with technical issues that cannot be resolved by power users.

• Test changes prior to going live and document the testing processes.

• Analyze error messages and decide on self-solution or escalation.

• Collaborate with power users to gather new requirements and define technical solutions.

• Maintain technical documentation and guides for specialized teams.

• Contribute to the design and improvement of internal workflows and processes.

⛳️ Requirements

• Enrolled student (m/f/d) with approximately 20 hours available per week.

• Structured, independent, and reliable working style.

• Attention to detail in complex, interconnected processes.

• Proficient use of digital tools and willingness to quickly learn new tools, including AI tools.

• Ability to document tasks clearly and accurately.

• Initial experience with no-code or automation tools like Zapier, Make, n8n, or Airtable (nice-to-have).

• Experience with CRMs, such as HubSpot (nice-to-have).

• Interest in operations, process design, and educational topics (nice-to-have).

• Enjoy questioning internal processes and making them more efficient (nice-to-have).

🏝️ Benefits

• Responsibility instead of micromanagement.

• Rapid growth within the area of responsibility.

• Opportunity to continue as a working student afterward.

• Entry possible through an internship or independent project work.