VP, Expansion

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership and lead the efforts for cross-sell, upsell, and renewal revenue across all Cordance business units.

• Create and implement a comprehensive expansion strategy that spans multiple industries and product lines.

• Identify and focus on high-impact growth opportunities within the current customer base.

• Coordinate go-to-market teams across different business units to ensure unified account strategies.

• Eliminate barriers and establish standardized processes for recognizing and executing expansion opportunities.

• Guarantee clear ownership, accountability, and collaboration among teams.

• Manage the renewal strategy and its execution to optimize retention and minimize churn.

• Enhance adoption, engagement, and the realization of long-term value.

• Develop and oversee an expansion pipeline, ensuring accurate forecasting across products and business units.

• Collaborate with Product and Pricing teams to refine packaging, bundling, and pricing strategies that facilitate expansion.

• Maintain visibility into customer data, usage, and signals of expansion across platforms.

• Build and lead a high-performing expansion organization, encompassing account management, renewals, or hybrid roles.

⛳️ Requirements

• 10–15+ years of experience in revenue leadership positions (such as expansion, account management, customer success, or sales).

• Background in a software/SaaS environment.

• Proven success in driving net revenue retention through cross-sell, upsell, and renewal strategies.

• Experience operating across various products, business units, or industries.

• Demonstrated ability to navigate complex organizational structures and align diverse stakeholders.

• Strong skills in analytics, forecasting, and pipeline management.

• Experience in building and scaling high-performing revenue teams.

• Experience in designing and implementing scalable playbooks, operating rhythms, and cross-functional workflows.

• A Bachelor’s degree is required.

🏝️ Benefits

• Comprehensive Health Coverage: Coverage begins on your first day of employment.

• 401K Plan (US): We match 1:1 for the first 3% of contributions and 0.5:1 for the next 2%. Contribute 5% of your salary and get a 4% match. Choose from pre-tax and Roth options. You’re eligible the first of the month after 90 days and immediately vested.

• RRSP (CAN): We match 1:1 for the first 3% of contributions and 0.5:1 for the next 2%. Contribute 5% of your salary and get a 4% match. Choose from pre-tax and Roth options. You’re eligible the first of the month after 90 days and immediately vested.

• Flexible PTO: Enjoy uncapped paid time off to balance your work and personal life.

• 12 weeks paid leave for all employees.

• Monthly Stipend: Receive $75 USD / $140 CAD per month for phone and internet if you work remotely.

• Generous Holiday Schedule: Benefit from an extensive list of holidays to recharge and spend time with loved ones.