VoIP Engineer

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Comprehend the functionality of all Telephony services and their integration with the platform.

• Operate, maintain, enhance, and provide support for SIP proxies utilizing Kamailio or OpenSIPS applications.

• Manage level 3 troubleshooting escalations and conduct triaging.

• Evaluate telephony traffic patterns to detect issues and anomalies.

• Respond to critical alerts promptly to restore full service functionality.

• Troubleshoot and resolve communication issues related to voice and network protocols.

• Collaborate with partner organizations for interconnections and expansions.

• Design, construct, test, deploy, and maintain monitoring, alerting, QA, and logging tools for Telephony applications.

• Coordinate system maintenance and deployment activities.

⛳️ Requirements

• A degree in Computer Science, Information Technology, Telecommunications, or a related field.

• Strong knowledge of IP telephony (VoIP), TCP/IP Networks, and associated protocols (SIP, RTP, RTCP, ISUP, TLS, STUN, TURN, WebRTC).

• Experience with Open Source VoIP applications such as Kamailio, OpenSIPS, FreeSWITCH, RTPEngine, Asterisk, and open source tools like Wireshark, sngrep, and Homer.

• Proficient in Linux, Open Source tools, and shell scripting.

• Experience with containers and automation/orchestration tools such as Docker, Ansible, Jenkins, and Kubernetes.

• Familiarity with programming languages such as Python, Elixir, or Go is an advantage.

🏝️ Benefits

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