Voice Customer Service Operator – Commercial Call Center

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Deliver voice-driven customer service with a personalized and empathetic approach, aiming for tailored solutions that cater to each customer’s requirements;

• Effectively showcase our financial products and services to foster customer loyalty and secure optimal outcomes for clients;

• Achieve and surpass sales objectives, with the potential to earn rewards based on performance;

• Greet customers, address inquiries, and manage requests with excellence, ensuring total customer satisfaction.

⛳️ Requirements

• Completed high school diploma

• Previous sales experience is advantageous

• Availability to work on a 6x1 schedule (Monday to Saturday)

• Internet connection with a minimum speed of 10 Mbps and a wired Ethernet setup for desktop usage

🏝️ Benefits

• Meal voucher (VR)

• Medical and dental care assistance

• Incentive campaigns

• Equipment provided - Desktop (personal computer)

• Flexible break times

• Semi-annual profit-sharing (PLR)

• Internet allowance

• Structured development program and career advancement plan

• Inclusive and respectful workplace culture