Virtual Assistant – Non Voice

This is a fully remote position, open to applicants in United States.

📋 Description

• Monitor and trace parcels, deliveries, and shipments, following up on any outstanding or delayed items as necessary.

• Organize and oversee bookings for parcels, couriers, and packages.

• Perform general data entry tasks and ensure the maintenance of accurate business records.

• Update and manage Excel spreadsheets, trackers, and administrative reports.

• Provide fundamental administrative support within Xero, which includes data entry and record maintenance.

• Keep electronic files, documents, and internal administrative records organized.

• Assist with routine back-office operations and general administrative tasks as directed.

• Clearly convey updates, outstanding actions, and potential issues to the relevant team members.

• Adhere to established processes and procedures while ensuring a high degree of accuracy.

• Offer additional junior administrative support throughout the business as operational needs change.

⛳️ Requirements

• At least 1 year of experience in an administrative, office support, data entry, or a comparable role is preferred.

• Basic to intermediate skills in Microsoft Excel are required.

• Prior experience with Xero is highly valued.

• Excellent attention to detail and the ability to perform repetitive tasks accurately.

• Proficient written and verbal communication skills in English.

• Strong organizational and time-management abilities.

• Willingness to learn new systems and adhere to documented processes.

• Proven reliability, punctuality, and accountability are essential.

🏝️ Benefits

• Competitive salary.

• Opportunity to influence the HR function of a rapidly expanding BPO.

• Collaborate closely with a team of industry leaders who have successfully scaled BPOs in the past.

• Opportunities for career growth and development.