Vice President of IT

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead the development and maintenance of internally developed operational systems: MRP, MES, WMS, and supporting microservices.

• Set and uphold engineering standards, including code review practices, CI/CD pipelines, testing coverage, documentation, and security measures.

• Supervise the Senior ERP & Operational Systems Architect responsible for Acumatica configuration and ledger integrity.

• Ensure clear system boundaries and integration agreements between the ERP (ledger) and internal operational tools (execution layer).

• Facilitate reconciliation, monitoring, and reliability across all system integrations, closely collaborating with Finance and Data teams.

• Oversee IT functions and support across all locations, including manufacturing facilities, technology hubs, and fulfillment centers in various U.S. states.

• Manage technology systems on the factory floor and ensure uptime for production-critical environments.

• Implement cybersecurity frameworks such as CIS.

• Establish IT governance, security standards, and vendor management practices.

• Integrate AI tools and practices into engineering workflows, encompassing code generation, automated testing, and documentation.

• Empower the team to responsibly enhance output through AI-assisted development.

• Identify and advocate for opportunities where AI and automation can effectively enhance operational and customer-facing systems, including agent deployment and process automation.

• Oversee the technical reliability and integration of the Shopify storefront, collaborating with Marketing and CX on platform needs and feature development.

• Ensure eCommerce platform reliability, performance, and uptime.

• Evaluate and implement integrations between Shopify and internal systems (OMS, fulfillment, inventory, etc.).

• Lead and develop the engineering and IT teams, with the authority to grow and adjust the team in relation to needs and budget.

• Establish engineering hiring standards, onboarding processes, and career development frameworks.

• Ensure the engineering and IT functions consistently establish and meet deliverable timelines.

• Represent the technology function in executive leadership meetings with clear, honest assessments of capacity, timelines, and trade-offs.

• Collaborate with Operations, Finance, Production, and Data to align technology priorities with the company's strategy.

⛳️ Requirements

• 10+ years of experience in software engineering, with a minimum of 5 years in an engineering leadership role.

• Proven experience in owning or developing operational technology within a manufacturing or production context, including MES, WMS, MRP, or similar systems.

• Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent experience.

• Must be legally authorized to work in the United States without employer sponsorship, now or in the future.

• Demonstrated history of delivering features and products effectively.

• Strong expertise in one or more of the following: Ruby on Rails, .Net, JavaScript, React, Go, Python.

• Experience managing back-end infrastructure, servers, and deployments for both on-premises and cloud environments (Docker, Terraform, or similar).

• Solid understanding of system architecture best practices, API design, and microservices patterns.

• Experience managing large codebases using version control, CI/CD, and contemporary software engineering methodologies.

• Experience in building and managing internal software, custom applications, and/or microservice architectures.

• Comfortable operating as a player/coach: setting the technical standard while also writing code and reviewing PRs alongside the team.

• Experience representing engineering in executive and cross-functional leadership contexts.

• Familiarity with ERP systems, particularly Acumatica.

• Experience in eCommerce operations, including knowledge of the Shopify ecosystem.

• Familiarity with AI/LLM tooling in engineering workflows (Claude Code, Cursor, Copilot, Codex, Devin, etc.).

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Comprehensive health, dental, and vision insurance.

• Flexible work hours and remote work options.

• Opportunities for professional development and continuous learning.

• Supportive and collaborative work environment.