Vendor Management Specialist

This is a fully remote position, open to applicants in Colombia.

📋 Description

• Oversee and assist a regional client portfolio as a member of a collaborative team.

• Develop, organize, and execute onboarding activities and tasks.

• Keep onboarding statuses accurate and current throughout the entire process.

• Guarantee a seamless onboarding experience for vendors across various accounts and regions.

• Maintain vendor documentation and data within company systems.

• Aid in ongoing contract maintenance and updates to data.

• Validate data accuracy with external vendors to ensure alignment with established business relationships and customer needs.

• Evaluate and assess onboarding processes to pinpoint challenges and opportunities for improvement.

• Investigate, assess, and assist in the selection of alternative suppliers when onboarding difficulties occur.

• Help resolve onboarding challenges while ensuring uninterrupted service.

• Deliver clear updates regarding onboarding status, progress, and completion schedules.

• Work in partnership with vendors, customers, and cross-functional teams across various geographical areas.

• Assist with additional projects and responsibilities as assigned by management.

⛳️ Requirements

• Proficiency in both English and Spanish (written and spoken).

• At least 2 years of experience in a relevant field.

• Fundamental working understanding of customer or vendor onboarding processes.

• Demonstrated service delivery experience in supporting enterprise applications.

• Experience collaborating with stakeholders from multiple geographical regions.

• Excellent communication and interpersonal skills.

• Negotiation abilities with the capacity to manage and resolve conflicts while maintaining positive relationships.

• Capability to establish and nurture productive relationships with clients, vendors, and cross-functional team members.

• Ability to work autonomously while effectively contributing within a team environment.

• Strong project management skills with the ability to handle multiple onboarding activities concurrently.

• Exceptional attention to detail and accuracy.

• Self-driven, proactive, and comfortable balancing strategic planning with meticulous execution.

• Capacity to multitask and manage competing priorities while adhering to deadlines.

🏝️ Benefits

• Manage Vendor Onboarding Activities

• Coordinate Vendor Information & Contract Updates

• Analyze & Resolve Onboarding Challenges

• Communication & Stakeholder Support