VBDC Agent

This is a fully remote position, open to applicants in Canada.

📋 Description

• Act as the initial point of contact for online customers interested in purchasing new or pre-owned vehicles.

• Assess customers’ requirements and encourage them to visit the dealership.

• Meet and surpass targets for customer service quality, sales performance, call duration, and various other metrics.

• Exhibit professionalism in both phone interactions and email communications.

• Carry out additional responsibilities as assigned by the immediate supervisor.

• Collaborate across departments to align teams with shared objectives.

⛳️ Requirements

• Proficiency in both English and French.

• At least 3 years of experience in sales.

• Capability to recognize sales opportunities.

• Excellent communication skills.

• Demonstrated ability to create engaging, insightful, and relevant content for press releases and bylines.

• Strong sense of initiative, adaptability, attention to detail, and sound judgment.

• Ability to work collaboratively across departments and align teams towards common goals.

• Knowledge of the automotive industry.

🏝️ Benefits

• Unlimited commission linked to performance metrics.

• Comprehensive Medical, Dental & Vision Healthcare Plans.

• New Hire Stipend for Home Office Set-Up.

• Generous Paid Time Off (PTO).

• Paid Holidays.

• Floating Holiday.

• Volunteer Day.

• Recharge Day.

• Flexible scheduling with opportunities to earn during evenings and weekends.

• Opportunities for training and professional development.