Vascular Clinical Specialist

This is a fully remote position, open to applicants in California.

📋 Description

• Provide support to one or more regional sales teams through market development, process coverage, troubleshooting, education and training, customer service, and follow-up activities.

• Create and execute regional strategies aimed at increasing market share and enhancing the quality of customer service.

• Collaborate with the Regional Sales Manager and Territory Managers to implement strategies and achieve quarterly targets.

• Establish and nurture relationships with hospital personnel, physicians, lab staff, lab supervisors, purchasing agents, and potential customers.

• Engage with customers to assess clinical needs and showcase how Company products align with patient-care objectives.

• Provide education to customers on the correct clinical application of Company products through presentations and demonstrations.

• Relay information regarding products, therapies, technologies, and industry updates to customers.

• Assist in professional education initiatives, employee training, and Continuing Education Programs.

• Offer clinical support for procedural case coverage, basic troubleshooting, and product follow-up.

• Document and monitor product incidents while working with the relevant personnel to resolve issues.

• Address customer needs and complaints in collaboration with senior management, sales, and marketing teams.

• Seek out customers, convert potential users, and secure or renew orders.

• Organize product availability, delivery timelines, and inventory management.

• Maintain communication with customers about programs, promotions, and pricing trends.

• Comply with the Company’s Quality Management System and relevant quality, security, privacy, and compliance regulations.

• Ensure that department members adhere to applicable systems, regulations, standards, and procedures.

• Execute other work-related responsibilities as assigned.

⛳️ Requirements

• Bachelor’s degree in communications, neuroscience, biology, or a related field.

• Additional training and certification in radiology, neuro-interventional technology, or a relevant area.

• A minimum of 3 years of experience in a hospital environment or medical device industry.

• Acceptable equivalent combination of education and experience.

• Strong clinical, technical, and organizational capabilities.

• Ability to thrive in a fast-paced, demanding, and competitive atmosphere.

• Excellent oral, verbal, written, and interpersonal communication skills.

• High level of accuracy and attention to detail.

• Proficient in MS Word, Excel, and PowerPoint.

• Capacity to prioritize tasks while managing multiple projects simultaneously.

• Must reside within the Los Angeles area while in the position.

• Willingness to undertake over 50% business travel.

• Occasional on-call availability required 24/7.

• Capable of wearing 7–9 pounds of lead for extended durations in the angio suite.

• Ability to work in proximity to potential blood-borne pathogens.

• Competence to lift and move up to 25 pounds.

• Ability to navigate between buildings and floors.

• Ability to remain stationary and use a computer or standard office equipment for extended periods.

• Ability to read, compose emails, and create documents and spreadsheets.

• Ability to communicate and exchange accurate information with staff at all levels.

🏝️ Benefits

• Medical insurance.

• Dental insurance.

• Vision insurance.

• Life insurance.

• AD&D insurance.

• Short-term disability insurance.

• Long-term disability insurance.

• 401(k) plan with employer matching.

• Paid parental leave.

• Eleven paid company holidays each year.

• A minimum of fifteen days of accrued vacation annually, increasing with tenure.

• Paid sick time in accordance with applicable laws.

• Competitive compensation package.

• Sales incentive program.

• A collaborative teamwork environment where continuous learning is encouraged and performance is recognized.