Underwriting Specialist

📋 Description

• Perform in-depth analysis of merchant applications, encompassing financial statements, processing history, and KYC documentation.

• Authenticate business legitimacy through entity formation documents, EIN verification, and validation of ownership structure.

• Assess creditworthiness, processing behavior, and potential exposure risks associated with both credit card and ACH transactions.

• Identify and escalate high-risk or atypical business models to the Director of CRU for further examination.

• Maintain detailed documentation of underwriting decisions, ensuring adherence to internal policies and regulatory standards.

• Engage with merchants to obtain missing information, resolve discrepancies, or offer feedback on necessary improvements.

• Respond efficiently and professionally to inquiries related to applications and proactively assist applicants throughout the process.

• Inform merchants about underwriting expectations and provide customized advice on best practices to enhance application success.

• Collaborate with Compliance and Risk Analysts to facilitate in-depth risk investigations or chargeback assessments.

• Work alongside CRU leadership to enhance risk models, underwriting criteria, and approval matrices.

• Mentor and assist junior team members by evaluating applications, providing constructive feedback, and leading knowledge-sharing sessions.

⛳️ Requirements

• 2–5 years of experience in KYC/KYB, compliance, onboarding, or underwriting within a payments, fintech, or financial services setting.

• Proficient in identity verification processes, including the review of business formation documents, beneficial ownership, and government-issued IDs.

• Familiar with AML/BSA regulatory frameworks, sanctions screening (OFAC), and customer due diligence (CDD/EDD) obligations.

• Confident in reviewing business models and legal structures, able to validate entity legitimacy and anticipated transaction behavior.

• Detail-oriented with an understanding of the significance of regulatory compliance during onboarding and ongoing monitoring.

• Skilled in communicating with clients to gather and validate sensitive documentation while upholding a high level of professionalism and care.

• Excel in a collaborative, fast-paced environment and possess a mindset focused on continuous improvement in workflows, tools, and processes.

• Bonus: Experience with compliance tools such as Alloy, Middesk, ComplyAdvantage, or similar vendor platforms.

🏝️ Benefits

• Competitive base salary with substantial performance-based upside potential.

• Stock options with the possibility of unlocking more equity as we expand.

• Flexible PTO.

• Comprehensive medical, dental, and vision insurance.

• 401K with company match, HSA, and pre-tax savings programs.

• Monthly education fund to support your professional development and personal goals.

• Fully remote work environment with a collaborative and supportive team culture.